ManMohan Sodhi, Professor of Operations and Supply Chain Management at Cass Business School, discusses the possible benefits businesses seek from implementing blockchain, specifically for supply chain traceability, and the factors critical to the success of the implementation. Most finished goods emerge...
Captain’s Log. Day eight of quarantine. Work has been busy; I’m grateful for the technology we have to collaborate and continue business during this time. I have walked around the block seven times today. I wonder how many days in a row I can eat frozen jalapeno poppers for lunch…
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Advanced services are a new route for manufacturers to secure competitive advantage in the market. With rising availability and adoption of digital technology, building an advanced service business model is becoming easier than ever. However, manufacturers still face substantial challenges...
Lean service operations are people centred and people driven. However, organisations are generally tactical and reactive when dealing with the human element of lean service operations. They frequently focus on lean tools and techniques, thus overlooking the human element. They might train employees...